We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
We use cookies and similar technologies to personalise your experience, analyse traffic, and show you relevant advertisements. Where required, we will request your consent before placing non-essential cookies on your device.
How we use collected information
Bubbie and Bear collects and uses Users personal information for the following purposes:
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To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. -
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. -
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you. -
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. -
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them. -
To share your information with third parties
We may share or sell information with third parties for marketing or other purposes. -
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
How we share your information and obtain consent
We may share your Personal Information with third-party service providers who perform services on our behalf, including but not limited to payment processing, order fulfilment, shipping, analytics, and marketing/advertising services. These providers are only permitted to use your information to the extent necessary to perform these services for us.
We may also share certain information (such as cookies, device identifiers, and browsing behaviour) with advertising partners, including platforms such as Google and Meta, to deliver personalised advertisements and measure the effectiveness of our marketing campaigns.
Where required by applicable laws (including the GDPR and other privacy regulations), we will obtain your consent before collecting or sharing your Personal Information for personalised advertising or tracking purposes. You can manage your preferences or withdraw your consent at any time via our cookie banner or by adjusting your browser settings.
We comply with applicable policies governing personalised advertising, including Google’s EU User Consent Policy, where relevant.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.
Changes to this privacy policy
Bubbie and Bear has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at
support@bubbieandbear.com.au
Last updated 10th April 2026.